Service Policy

Effective Date: January 1, 2024
Company: The Ghani IT Solutions
Website: https://theghani.com

1. Introduction

Welcome to The Ghani IT Solutions. By accessing or using our website or engaging with our services—design, development, or digital marketing—you agree to this Service Policy. Please read it carefully.

2. Scope of Services

We offer the following services to businesses of all sizes:

Design Services: UI/UX, branding, graphic design
Development Services: Web development, eCommerce, custom solutions
Digital Marketing Services: SEO, social media, advertising, content strategy

All service terms are defined in individual project agreements, proposals, or invoices.

3. Use of Website

You may browse the website for information and service inquiries. However, no user accounts or login functionality is available. Any misuse, unauthorized access attempts, or use of automated tools is strictly prohibited.

4. Engagement & Project Terms

A formal agreement or approval is required before the start of any service.
Project timelines, deliverables, and payment terms are defined per project.
Delays in communication or approval from the client side may impact delivery timelines.

5. Pricing & Payments

All projects require 100% upfront payment before work begins.
Payment methods will be clearly communicated via invoice.
Work will not commence until full payment is received.
Late or non-payment will result in project cancellation or delay.

6. Refund & Cancellation Policy

Refunds are governed by our Refund Policy, which is available on a separate page. Please refer to that page for complete terms and conditions regarding cancellations, partial work, and refund eligibility.
🔗 View Our Refund Policy

7. Intellectual Property

All original content, code, and designs created by us remain our property until full payment is received.
Upon full payment, ownership of final deliverables is transferred to the client, unless otherwise specified.

8. Third‑Party Tools & Integrations

We may use third-party tools (e.g., WordPress plugins, marketing platforms, analytics tools). We are not liable for changes, downtime, or limitations introduced by these third-party providers.

9. Limitation of Liability

All services are provided “as-is” and without warranties unless explicitly stated.
We are not liable for indirect, incidental, or consequential damages arising from your use of our services or website.
Our total liability for any claim is limited to the amount paid by the client for the relevant service.

10. Amendments

This policy may be updated periodically. Continued use of our services or website after any changes constitutes acceptance of the new terms. The latest version will always be available on our website.

11. Governing Law

This policy is governed by the laws of the jurisdiction in which The Ghani IT Solutions is registered (Registered in Pakistan). Any disputes will be handled in accordance with these laws.

12. Contact Information

For any questions or concerns about this policy, contact us:
Email: info@theghani.com
Company: The Ghani IT Solutions
Phone: +92 337 9841503
Website: https://theghani.com